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About the role of Operations Executive

Smallcase is seeking a motivated and detail-oriented individual to join our team, providing an excellent opportunity for an entry-level student to gain hands-on experience in the fintech industry. As an Operations Executive, you will contribute to the efficient functioning of our operations, ensuring seamless processes and customer satisfaction.

Responsibilities of Operations Executive

-Collaborate with the internal (product, technology, customer support) teams and external stakeholders to solve any blockers

-Maintain daily/weekly trackers and reports to capture on-ground activities, track performance metrics and, provide visibility to relevant stakeholders

-Prepare and maintain documentation for operational procedures, ensuring that processes are well-documented and easily accessible to team members

-Identify bottlenecks and process improvements and find solutions to them

-Contribute to product development by providing insights based on day-to-day operations/processes

Qualifications Required for Operations Executive

  • Fresher with an eagerness to learn and stay updated on operational practices
  • -Proficiency in using MS Office applications, particularly Excel, for data analysis and reporting
  • -Excellent verbal and written communication skills
  • -Comfortable working with multiple stakeholders and teams to drive the desired level of performance

Skill Required for Operations Executive

  • elf-disciplined, diligent, proactive and detail-oriented
  • Time management skills and a strong sense of ownership to generate high-quality outputs
  • Technical aptitude and the ability to understand and explain complex concepts in simple terms. 
  • Eagerness to learn about the company’s products and their capabilities. 
  • Equally comfortable with long-term planning and day-to-day progress tracking and execution
  • Can demonstrate the ability to analyze problems logically
  • Excellent verbal and written communication skills

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